

















Frequently Asked Questions
If you can't find the answer to your question, call 919-345-7382 or e-mail us at
customercare@happyhomepainting.com
Painting
On new construction or walls that have never been painted, we first apply a primer to
keep the drywall from absorbing the paint. We will then apply 1 -2 coats of paint using a
roller, brush or sprayer.
If the walls have previously been painted, and there is loose or chipping paint, we first
scrape the walls and then sand to remove the old paint. If there are holes in the drywall,
we putty using a spackling compound and sand until smooth. We will then apply 1 - 2
coats of paint using a roller, brush or sprayer.
Picking Colors
Payments
We accept VISA and Mastercard, checks and cash.
How long will it be before you start the job on our home/business?
We make every effort to schedule the work as soon as you are ready. You do not need
to be present. The weather may affect when an exterior job can start. We are able to
start most jobs within a week of your initial call.
Do you have insurance?
We carry workman's compensation and liability insurance.
Is your work warranted?
Our work is warranted for one year. The products we use have warranties of several
years.
How many coats of paint do you use on walls and trimwork?
We use as many coats as necessary to obtain coverage.
What can I expect when my home is painted?
Quick, courteous, and quality work. You will get the chance to inspect all work.
Terminology
Powerwash - Water and cleansers are sprayed with a high pressure hose to remove
mildew, dirt, debris and loose paint. Power washing creates a clean surface for new
paint to bond to.
Carpentry - Replacing or repairing any surface that will be painted. Sometimes
defects in the surface are discovered after washing and any needed repairs will be
brought to your attention.
Caulking and Priming - Paint needs to bond to a surface or the paint will flake off.
Drywall must be primed for paint to bond to the surfaces. Cracks, seams and holes
must be caulked to protect the surface from damage by rain, snow or other water
sources.
Happy Home Painting
919-345-7382
Simply the Best